It's not unusual to get calls from customers who are talking to other people in the background, or are chewing loudly in my ear...both are rude, but the call I got just now takes the cake.

Me - "Welcome to Health Insurance Inc, how can I help you?"

Stupid Customer,echoey voice, sounds like he is in a tunnel - "Hi, I'm just calling to check how much I have left for my optical this year"

Me - "Sure, I'll just bring that up for you sir"

Stupid Customer - "Yeah good, thanks .... *FART*.... "

Me, a bit shocked and trying not to giggle, I push on - "Okay....so sir, it says here that you have..."

*I am interrupted by yet another ......*FART*.......*

Me - "Uh...um, okay....so, um, you have $300 left for your optical this year"

Stupid Customer - "Great, so can I just go to...*FART, PLOP*...any old optometrist, or do I have to buy them from....*FAAAAAART*....a certain place to be able to claim back?"

Me - "Um....well sir...you do have to ensure you go to a dentist that the fund recognises"

Stupid Customer - "Right, right. And is there a cutoff for when...*FART, TINKLE TINKLE*...I have to have it in by?"

Me - "You have until..."

*interrupted again, by ....FAAAAAAAAAAART...*

Me - "...the end of the year"

Stupid Customer - "Great. Right, well...*PLOP*...thanks"

*CLICK*


Dude.
I know that when you gotta go, you gotta go.
But really. Did you leave your f*cking manners in bed when you woke up this morning?
Don't call me when you're on the f*cking can, okay?