Me - "Welcome to Health Insurance Inc, how can I help you?"
Stupid Customer - "Hi, how are you, Merry Christmas to you ma'am!"
Me - "Hi there, I'm going quite well thanks, and Merry Christmas to yourself too, I hope you're having a pleasant say so far"
Stupid Customer - "Excuse me?!"
Me - "I'm sorry ma'am?"
Stupid Customer - "What did you say?"
Me - "Erm, I was just saying...."
*interrupts me*
Stupid Customer - "You widshed me Merry Christmas!"
Me - "Oh! Well, yes, yes I did, you wished me Merry Christmas and thus I was returning the festive sentiment. How could I help you today?"
Stupid Customer - "Um, NO. Hold up there, right? How do you know I celebrate Christmas? That was VERY presumptious of you, I find this all highly offensive. What if I don't celebrate Christmas? You've just offended me!"
Me - "I do apologise ma'am. As mentioned, I was merely returning the Merry Christmas you had given to myself, I'm sorry if I've caused any offence. Was there a policy I could help you with today?"
Stupid Customer - "No, no I don't think so, I'm sickened by this call, this call is ending now"
Me - "okay ma'am, well thank you for calling in today"
Stupid Customer - "Um...hello?!"
Me - "I'm sorry ma'am?"
Stupid Customer - "You didn't tell me to enjoy the rest of my Christmas Day and then wish me a Happy New Year!"
Me - "Once bitten twice shy, ma'am"
Stupid Customer, muttering - "Such terrible service..."...*CLICK*
Ooooooh! Who's got her "Merry Christmas" panties in a bunch then?
ReplyDeleteShe says it, you (quite rightly)) say it back, but THEN, you're somehow wrong for doing so?
"You! Go back on your meds, NOW"
Cookies, beverage of choice & a back rub goes to you...a bouquet of barbed wire to the stupid caller.
You should've wished her a Merry Hogswatch!
ReplyDelete>:-)
She sounds like she was playing the sort of mind game that goes, "No matter what you do, you're gonna be wrong."
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ReplyDelete